Nurse Manager

April 17, 2024
110,000
San Mateo, CA

Job Description

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. Benefits and perks: HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more! Employees qualify for public loan forgiveness programs Training and professional development opportunities Work with mission driven, compassionate colleagues and make a difference every day in the work that you do. Job Overview The Nurse Manager is a key part of medical leadership in San Mateo county HealthRIGHT 360 medical settings, and as such performs clinical and administrative tasks consistent with HealthRIGHT 360 policies and protocols. They play a key role in ensuring efficient patient flow, access, and satisfaction; spear-heading continuous quality improvement efforts; supervising, supporting and coaching support staff (i.e., medical assistants and other nurses); and acting as a point person for external collaborators for operational issues. In addition, they will specifically manage activities associated with the data management, vaccine management, laboratory, hazardous waste disposal, and the supply chain. At all sites, they will provide primary care nursing support to patients and develop/implement/monitor systems that support that care. They recognize the challenges faced by patients with substance use disorders and/or serious mental illness and utilize a trauma-informed, motivational, and client-centered approach in their work. They will assist the medical provider with direct patient care during office hours. Outside of office hours, they will work closely with the Telecare team at Cordilleras MHRC and the medical assistants at the MAT clinic to support care (e.g., reviewing lab results, facilitating referrals to specialty care and imaging, being the point of contact for follow-up questions, etc.). They are expected to provide all patient care in a sensitive and non-judgmental manner, to maintain a high degree of professional competence and the highest possible ethical standards, and to function as part of a care-giving team. They are also responsible to uphold and imbue in others a commitment to addressing racism, and gender and sexual discrimination within the organization and our clinical practice. Key Responsibilities Clinical Care Responsibilities: Provides nursing care, within the scope of license and agency credentials, to residents of the Cordilleras Mental Health Rehabilitation Center and the San Mateo MAT Clinic according to pre-arranged schedules, documenting care promptly and following charting protocols and applicable CA state licensing requirements. Utilizes trauma-informed, motivational interviewing skills and encourages patient activation and self-management. Facilitates team functioning and efficiency by taking responsibility for additional patient assessments or medical assistant functions (e.g., rooming, vitals, etc.) to ensure the completion of patient sessions in a timely and thorough manner. Administers vaccines and therapeutic/diagnostic medications via injection. Reviews lab results and ensures appropriate follow-up of abnormal results through the medical provider. · Cordilleras MHRC o Takes responsibility for patients with complex medical issues, facilitating referrals and communicating plans with the Telecare team. o Ensures return of all ordered/performed testing and consultations. o Follows-up with all patients and the Telecare team regarding recent medical emergency room visits and medical inpatient stays. o Participates as an active member in case-conferencing and other collaborative work with Telecare; works collaboratively with Telecare team to facilitate integration between primary care and mental health to improve patient outcomes. · San Mateo MAT Clinic o Provides care through shared medical appointments to new patients and patients receiving injectable medications. o Assesses and provides nursing advice to patients who walk-in with medical complaints or who call-in with medical concerns seeking advice. o Responds to patient requests for information and assistance (e.g., form completion, prescription refills, etc.) in a timely manner. Obtains and maintains licensure, and BCLS/CPR certification. Attends continuing professional education programs, at the request or with the approval of supervisor, demonstrating participation in 30 hours continuing professional education every 2 years. Leadership Responsibilities: Supervises medical assistants, nurses, and case managers, providing training, ongoing recognition, feedback, and support to develop team members’ professional skills and incorporating constructive feedback to support behavior change. Participates in the development and implementation

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