Afterhours Crisis Intervention Advocate Full-Time (32 hours/week), Hourly, Non-Exempt.
Location: YWCA Silicon Valley, San Jose, CA 95112
Department: Support Services, Crisis Intervention Program
Join a passionate, dynamic team dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom and dignity for all.
The Crisis Intervention Advocate:
• Provides in-person crisis counseling, safety planning, community referrals and information to individuals and families impacted by domestic violence, sexual assault and human trafficking.
• Often serves as first point-of-contact for the community and completes intakes, assessments, and screenings to other department programs.
• Conveys empathy, respect, and compassion when delivering services.
You are a member of a high-performing team who supports all activities related to daily program operations, including but not limited to 24-hour crisis-line response, crisis counseling sessions, intakes and needs assessments. The Crisis Intervention Advocate must not fail in effectively communicating survivor needs and/or any requests by community partners to the team. You must respond effectively to crisis situations and inform survivors and significant others of their options to support them in their unique path.
The ideal candidate is a warm, self-starter deeply committed to providing services from a strengths-based, social justice and anti-oppression framework. Prior advocacy-based counseling and case management experience is a plus. Work hours are primarily after-hours. Schedule TBD. Delivery of service may include overtime to accomplish task at hand. On-call duties are required. Frequent travel to local hospitals and law enforcement agencies. Work includes lifting up to 30 pounds.
Required: Cleared background check (fingerprinting), valid TB test, valid California driver’s license and auto insurance. Must have completed or be willing to complete a 65-hour California State Domestic Violence and Sexual Assault Counselor certification. (Training will be provided).