This position will work closely with customers and stakeholders to identify and resolve complex business and data collection challenges through the lens of our Clarity Human Services software. Plan, execute, and oversee projects that support the work happening in the communities we serve. Coordinate stakeholder communication around project milestones and timelines. Develop subject matter expertise on Clarity Human Services software. Develop subject matter expertise on the local and national policies, practices, and program models that impact the homeless response system. Present in front of live and remote audiences, including software demonstrations, local and federal policy updates, and reports on local outcomes and accomplishments. Build and boost customer and stakeholder relationships. Identify strategies to maintain and build services to meet customer needs. Assist Senior Project Administrator in overseeing team member work, including distribution of workload, setting priorities, and monitoring performance.