Bill Wilson Center has a wonderful opportunity for a Program Manager at our Counseling Services Program. The Counseling Services Program Manager is responsible for clinical program objectives, standards, policies, procedures and practices. Provides recruiting, retention, training and monitoring of interns.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Participate in the implementation and monitoring of all clinical program objectives, service delivery requirements, standards, policies, procedures and practices.
Provides psychotherapy services to clients as needed
Ensure client files are maintained in compliance.
Manages intern recruiting, interviewing, and onboarding process in alignment with agency goals
Plans, promotes, attends and coordinates recruitment events for interns and trainees
Ensure interns and trainees complete all required documentation for their university and for BWC
Facilitate trainings and workshops (for interns and universities). Ensure compliance with ever changing federal, state and county policies, procedures and requirements.
Maintain audit compliant, complete and accurate records for each intern
Participate in intern performance evaluation, acknowledgement, retention and corrective action process and prepare documentation as required
Participate in monitoring intern caseloads and assignments to support programmatic outcomes
Provide clinical supervision to assigned interns and trainees (includes school evaluations, group supervision, clinical/practical questions, observations, co-therapy/mirror teams, internal and BBS paperwork). Evaluate clinical assessments and treatment goals for their clients.
Some evening hours required
Coordinate with Centralized Intake, school site contacts, and other clinical supervisors to monitor intern caseloads, assignments and address concerns as they arise. Participate in ongoing audit and QA/QI of documentation and client records as well as other requirements to ensure compliance with agency policies and funding requirements
Attend program and agency meetings and trainings as required.
Complete programmatic and other reports as requested by Director
Ensure accurate and timely data entry into client’s AWARDS electronic health record system.
Provide clinical consultation in person and via phone in crisis and non-crisis situations
Ensure that site is neat and tidy and report all maintenance or safety issues to manger or Facilities Manager immediately.
Other duties as may be assigned.
SUPERVISORY RESPONSIBILITIES: This job supervises interns and trainees.
QUALIFICATIONS: Master’s Degree in behavioral sciences field plus MFT, LPCC or LCSW, and 2-4 years related field experience. Experience working with culturally diverse families required. Ability to provide BBS clinical supervision (or obtained within 3 months of hire). Training in Parent-Child Interaction Therapy (PCIT) is a plus.