Reporting to the Associate Director of Support Services, the Crisis Intervention Manager is responsible for the successful daily operation of the crisis intervention services to survivors of domestic violence and sexual assault, including but not limited to, business operations, community partner relationship building, staff supervision/support, 24-hour support line and in-person response management and trauma informed service delivery.
The Crisis Intervention Manager: Manages all crisis intervention programs, including 24/7 support line and 24/7 in-person response for survivors of sexual assault, domestic violence and human trafficking.
Manages a team of 10+ staff and indirectly supervises 30+ volunteers.
Ensures there is strong partnership with community stakeholders, especially among the SCC Sexual Assault Response Team.
Ensures the development, implementation, oversight, and evaluation of program procedures Participates in program planning/design, change management, individual/leadership development, goal setting, community engagement and problem solving.
We are seeking a solutions focused and collaborative leader who builds cohesion and is passionate about the mission, vision, and values of the organization.
Essential to this role is ability to work with those impacted by trauma; a demonstrated ability to function effectively in a fast-paced environment and to respond appropriately to unexpected situations.
Candidates must have an understanding of feminism and a strong commitment to social justice.
Additionally, an ideal candidate will possess knowledge of and sensitivity to human trafficking issues, trauma, gender equity and client-centered service provision.
Candidates must have a Bachelor’s Degree in a social services field or an equivalent combination of education and experience as well as a minimum of 2-3 years of Management experience.
Key to success is the ability to be present in a changing work environment; the ability to work independently and the ability to make decisions appropriately, prioritize effectively and model healthy boundaries with empathy and compassion.
Candidates should be competent in using Microsoft Office (Word, Outlook, Excel, PowerPoint) and have experience in confidential data management and record keeping.
And more . . .
Required: Cleared background check (fingerprinting), valid TB test, reliable Internet, valid CDL and auto insurance. Completed or be willing to complete a 65-hour California State Domestic Violence and Sexual Assault Counselor certification.