Under the supervision and direction of the Program Manager of the Drop In Center, the Case Manager performs the following duties and responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct street outreach to areas frequented by street youth.
Provide case management services to runaway, homeless and street youth
Assist with crisis intervention
Introduce eligible clients to DIC/Enclave/BWC resources or other community resources if needed
Provide transportation as needed
Follow-up with youth placed in safe housing alternatives
Maintain statistical data and complete reports in a timely and accurate manner.
Enter ALL client data into AWARDS AND HMIS systems. Must maintain AWARDS and HMIS updated with all client information and data.
Attend agency and other program meetings and trainings as appropriate.
Participate in agency Program Quality Improvement activities and initiatives
Participate in agency Safety initiatives and proactively report safety issues to management immediately
Ensure cleanliness and tidiness at Drop In Center site. Report maintenance and safety issues to manager or Facilities Manager immediately.
Ensure that any BWC vehicles used are kept tidy and that any maintenance or safety issues are reported to the Facilities Manager immediately.
Regular attendance is a requirement of the position.
Other duties may be assigned.
Bachelor’s degree from a four-year college or university; and/or two or more year’s related experience and/or training; or equivalent combination of education and experience.
Must be punctual, efficient and organized; effective and professional under pressure. Ability to balance excellent client care with meeting deadlines and ensuring positive program goals and outcomes.
Experience providing services to clients of various racial, ethnic, socioeconomic backgrounds or sexual identity who are overrepresented in homeless populations as well as working in different cultural environments.
An understanding of humility and respect for working with homeless youth and families.
Excellent communication skills - must be personable and informative when presenting BWC programs and services.
Valid California driver's license with access to a personal vehicle, Fingerprint/background check and TB test required.
Bi-lingual (English/Spanish) candidates highly preferred.
100% employer paid Medical, Dental, Vision, Life Insurance, LTD and Employee Assistance Program.
Retirement Plan with discretionary Employer Contribution.
Generous PTO plan, 12 paid Holidays.
And much more!
For consideration, please submit cover letter and resume (reference the position name in the subject line and/or cover letter) to: BILL WILSON CENTER ATTN: Resumes
FAX: (408) 244-4022