The goal of HomeFirst’s Supportive Services for Veterans Families (SSVF) project is to provide housing stability to homeless and at-risk veteran households in the County of Santa Clara, California. The agency’s SSVF project will achieve this goal by providing veteran participants with comprehensive supportive services to help them maintain or attain permanent housing. Intensive, individualized case management services coupled with targeted financial assistance assist participants to avert homeless episodes and attain housing.
DUTIES/RESPONSIBILITIES: Direct Services (70%)
Maintain a caseload as a case manager for veterans providing intensive case management and other direct services to participants
Provide community-based case management services to program participants
Refer participants to eviction defense legal services as appropriate
Work with individual landlords and other team members, as appropriate, to address participants tenancy issues/problems
And more…
DUTIES/RESPONSIBILITIES: Documentation (20%)
Document, via HMIS, all case management activity within 3 business days and maintain all other case file paperwork and documentation
Maintain up to date internal service tracking records
Participate in ongoing analysis of and program alignment with industry best practices
Proactively and consistently improve the quality and effectiveness of program services
Conduct ongoing re-assessments of the participants’ needs and self-sufficiency, and document
DUTIES/RESPONSIBILITIES: General (10%)
Attend all meetings and required training relevant to this position
Assist with office-related tasks as needed
Assist with other duties assigned
