HomeFirst is a leading provider of services, shelter, and housing opportunities to the homeless and those at risk of homelessness in Santa Clara County. The goal of HomeFirst's Comprehensive Services Program (Supportive Housing environment) is to provide housing stability to formerly homeless and at-risk veteran households, within Willow Housing in the County of San Mateo, California.
The agency's Comprehensive Services Program will achieve this goal by providing veteran participants with Supportive Services within their Housing environment to help them maintain housing and promote self-sufficiency. Intensive, individualized case management services coupled with targeted financial assistance assist clients to avert homeless episodes and attain housing.
Direct Services (70%)
Provide light touch case managements and crisis de-escalation services to all residents of Willow Housing
Work with the property management team to address client tenancy issues as they arise, including other providers and team members as appropriate
Connect residents to their assigned service team for ongoing case management needs and to support housing retention
Provide appropriate information and referrals to other community services
Conduct weekly wellness checks to assess resident safety and service needs
Collaborate with community partners regarding support services for residents
Know and implement agency policies and procedures
Properly report any suspected cases of abuse or neglect, including self-neglect