The target populations for this program are vulnerable, chronically homeless individuals who are living on the streets or in encampments throughout San Jose. Program staff will provide a consistent presence on the streets and other outdoor locations throughout San Jose to build rapport and trust with unsheltered homeless residents. The goal of the program is to connect participants with services that will result in permanent housing. The Citywide Outreach and SOAR team includes Outreach Specialists, Case Managers, Drug and Alcohol Counselors, Clinicians and Clinical Supervision, Program Manager, and Director.
Responsibilities: Direct Services (70%)
Provide street and encampment-based case management to unhoused participants at targeted locations throughout the City of San Jose
Provide referral and linkage to an internal team of Clinicians and Alcohol and Drug Counselors
Provide linkage and coordinate services to community resources including, health care and VHHP, Benefit application, employment counseling, family reunification, diversion, etc.
Works collaboratively with Program Manager and maintains accurate records of services provided.
And more…
Responsibilities: Documentation (20%)
Documents, via progress notes in HMIS, all case management activity within 2 business days and maintains all other case file paperwork and documentation
Participates in ongoing analysis of and program alignment with industry best practices
Proactively and consistently improves the quality and effectiveness of program services
Conducts ongoing re-assessments of the client's needs and status, and documents assessment in HMIS
Responsibilities: General (10%)
Attends all meetings and training relevant to this position
Assist with office-related tasks as needed
