AACI is one of the largest community-based organizations advocating for and serving the marginalized and vulnerable ethnic communities in Santa Clara County. Our mission is to strengthen the hope and resilience of our community members by improving their health and well-being. The Quality Manager drives quality improvement efforts and monitors programs designed to improve the quality of health care delivery all AACI Health Center locations.
The role is responsible for planning, developing, implementing, and maintaining clinical quality improvement initiatives. The Quality Manager continuously identifies and implements ways to maximize efficiency, productivity, and resource allocation, taking the lead in QI activities including patient satisfaction surveys, referral tracking systems, audits, health and safety issues, peer review reports, staff credentials, recredentialling, and privileging.