Under the supervision and direction of the Program Manager of the Drop In Center, the Outreach Case Manager conducts street outreach to areas frequented by street youth and performs case management for clients on caseload by performing the following duties and responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct street outreach to areas frequented by street youth.
Provide case management services to runaway, homeless and street youth
Assist with crisis intervention
Introduce eligible clients to DIC/Enclave/BWC resources or other community resources if needed
Facilitate street groups on sexual exploitation and provide HIV/STI and drug and alcohol abuse information.
Provide transportation as needed
Follow-up with youth placed in safe housing alternatives
Maintain statistical data and complete reports in a timely and accurate manner. Enter ALL client data into AWARDS AND HMIS systems. Must maintain AWARDS and HMIS updated with all client information and data.
Bachelor’s degree from a four-year college or university; and/or two or more year’s related experience and/or training; or equivalent combination of education and experience.
Must be punctual, efficient and organized; effective and professional under pressure.
Ability to balance excellent client care with meeting deadlines and ensuring positive program goals and outcomes.
Experience providing services to clients of various racial, ethnic, socioeconomic backgrounds or sexual identity who are overrepresented in homeless populations as well as working in different cultural environments.
An understanding of humility and respect for working with homeless youth and families.
Bi-lingual (English/Spanish) candidates highly preferred.