The Health Trust is looking for a Program Associate, Client Services. The Program Associate provides administrative support for case management staff and Managers. This position is based on customer service: helping clients check in for their appointments, contacting case managers, meeting with the person of the day (POD). This position will also be expected to maintain the waiting area, front desk area, breakroom, and track and order supplies as needed.
EXPERIENCE AND TRAINING:
High School Diploma or G.E.D. equivalent.
3 years customer service oriented work experience.
Minimum 1-2 years working with diverse populations, including people experiencing homelessness, substance use, mental health issues, chronic medical conditions, etc.
Basic knowledge of HIV and mental health are critical to this role; training will be provided, but an openness to learning is required.
Computer literate with in-depth knowledge of and experience with Microsoft Office suite, Google suite.