HomeFirst has operated the Cold Weather Shelter Program (CWSP) since 1987 to provide temporary shelter during the cold weather and rainy season to people who are homeless. Our focus is on providing a safe environment and the basic necessities of life. Resident Coordinators are responsible for the care and supervision of the clients staying at the shelter.
DUTIES/RESPONSIBILITIES: Direct Client Service (90%)
Responsible for the care, welfare, safety, and security of clients during their shelter stay
Ensure fair procedures and practices, as well as safety within the facility
Provide information and referrals to shelter guests
Assist with daily set-up and break-down of the shelter, including setting up sleeping mats, tables, and chairs, etc., and for any special events or activities as needed
And more…
DUTIES/RESPONSIBILITIES: General (10%)
Represent HomeFirst and the program appropriately to volunteers, donors, outside agencies, and the general public
Assist with office-related tasks as needed
Attend meetings, workshops, and training as requested
Perform other duties as assigned by supervisor
QUALIFICATIONS: Education and Experience
High School Diploma or GED
Experience working with the homeless population preferred
Experience in customer service preferred Skills, Abilities, and Knowledge
Ability to work with people of diverse social backgrounds
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