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Case Manager – Transitional Housing to Rapid Re-Housing

San Jose, CA

Job Type:

Full Time

About the Role

The Case Manager provides intensive case management services for young adults ages 18-25. Services provided center primarily around strengthening independent living skills and housing permanency along with career and education development.


  • Receive referrals from Community Queue and verify household meets eligibility criteria
  • Intake and assessment services to the identify needs and strengths of the referred families for services using VI-SPDAT.
  • Assist participants in finding and maintaining gainful employment and/or education plans
  • Provide case management services on an ongoing basis to young adults in program.
  • Assist young adults in skill-building including independent living skills and parenting skills as applicable.
  • Assist young adults with developing permanent housing plans. Assist and support young adults with housing searches, housing placement and other activities.
  • Assist young adults in maintaining permanent housing once achieved.
  • Develop relationships with landlords and provide mediation between landlords and young adults as needed.
  • Work with outside agencies to ensure quality of care for young adults. Utilize community resources to meet needs of young adults in the program.
  • Provide referral assistance to legal services, health services, drug and alcohol services and mental health services.
  • Assist young adults in developing and implementing an "Individualized Program Plan" to meet long-term housing and independent living needs.
  • Maintain client files to agency standards including paper and electronic files (AWARDS). Maintain statistical data and complete reports as appropriate.
  • Follow agency protocols and procedures regarding accounting and financial requests ensuring all expenses are approved and have back up documentation
  • Attend agency and other program meetings as appropriate.
  • Must be able to communicate effectively, get along with coworkers and management and deal effectively and professionally under pressure.


Bachelor’s Degree from a four-year college or university in Social Work preferred or 1 to 2 years related experience and/or training. Fingerprinting, TB test and COVID vaccine required.

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About the Company

Bill Wilson Center is a nationally and regionally recognized leader for providing services to at-risk youth and families. Our agency -- from our executive team to our line staff -- is committed to improving the lives and conditions of the people we serve. We provide direct services to more than 3,500 children, youth, young adults and families in Santa Clara County. BWC provides services that meet the cultural and linguistic needs of our whole community. We value our unique ethnic diversity as well as the LGBTQ community and non-able body community. Join us and become a difference maker at Bill Wilson Center! Find out more at

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