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About the Role
Reporting to the Support Services Department, Community Support Manager (central), the Community Support Advocate:
- Provides direct advocacy, counseling, safety planning, case management, support groups, community referrals to adults and children impacted by sexual assault, domestic violence and human trafficking both in person and on the phone using a strength-based, client-centered, trauma-informed approach.
- Effectively advocate for survivors with outside agencies and community organizations, including law enforcement, SART nurses, the District Attorney’s office, social services, correctional facilities, etc
- Manage a caseload of survivors of domestic violence &/or sexual assault; assess advocacy service needs; arrange, coordinate and monitor the delivery of individualized services
- Maintains accurate and confidential records (hard copy and soft copy) of client services (service plans and achievements) and demographics and updates records in ETO (Efforts to Outcomes database) on a timely basis.
- Assists in facilitating department trainings and community presentations as needed
About the Company
Join a passionate, dynamic team dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all.
For over 100 years, YWCA Golden Gate Silicon Valley has provided programs and services that form a critical continuum of response, healing, and prevention. Our dedication to the people we serve is unparalleled. We have an exciting future, and the team to deliver on that lasting change for the people we serve. To encourage survivor self-determination, services are delivered through a strengths-based, non-judgmental, and trauma-informed lens that aligns with our mission.
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