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The outreach and referrals coordinator will be responsible for supporting the planning and coordination of First Call for Families’s community engagement efforts.

Responsibilities include developing and maintaining relationships with community-based organizations, communicating with potential clients, and assisting in First Call’s intake processes. The outreach and referrals coordinator will also serve as a liaison to County DFCS social workers and a point of contact for DFCS social workers making referrals to First Call.

The outreach and referrals coordinator will also participate on an as-needed basis in Child and Family Team (CFT) or Multidisciplinary Team (MDT) meetings arranged by DFCS social workers to facilitate connections between potential clients and the First Call team.

Desired Qualifications • MSW or MFT preferred but not required. • Strong communication and bridge-building skills. • Connections to service providers and community-based organizations in Santa Clara County. • Ability to work compassionately and respectfully with clients in crisis. • Ability to work collaboratively as part of an interdisciplinary team of attorneys and mentor parents with lived experience. • Trained in cultural competency, motivational interviewing, and trauma-informed service delivery. • Bilingual skills preferred.

Organization Description

Dependency Advocacy Center (DAC), a 501(c)(3) nonprofit organization, provides interdisciplinary family defense legal services to indigent parents and children involved with Santa Clara County’s child welfare system and the juvenile dependency court. Our adult clients face the risk of permanent separation from their children due to allegations of abuse and neglect. Substance use disorder, intimate partner violence, and mental health concerns are commonly presenting issues, often rooted in the layered effects of poverty, marginalization, and intergenerational trauma.

DAC was founded on the belief that traditional legal advocacy is insufficient to adequately represent our parent and youth clients. Our approach to holistic family defense utilizes an interdisciplinary team of attorneys, social workers, and mentor parents to create client-centered legal strategies designed to support the family’s long-term success.

First Call for Families (First Call) is an innovative program operated by DAC. First Call’s goal is to prevent children from being separated from their families by avoiding formal involvement with juvenile dependency court.

Mission Statement Dependency Advocacy Center provides zealous legal representation to indigent clients in the juvenile dependency system to promote timely reunification and preservation of families in a safe, healthy environment. DAC believes that every parent and child entering the dependency system has a right to be treated with dignity, compassion, and respect.

DAC's Diversity, Equity and Inclusion Mission Statement At Dependency Advocacy Center, our mission is to create an inclusive, equitable, and accessible environment where respect, kindness, and empathy guide all interactions with our staff, stakeholders, and clients. We are dedicated to fostering a culture of diversity, equity, and inclusion within our organization. We firmly believe that every parent and child entering the dependency system deserves to be treated with dignity, compassion, and respect. These values are not only applicable to our clients but also extend to all staff members.

We are committed to continuous learning and self-reflection on matters concerning diversity, equity, inclusion, and accessibility. Through ongoing education, training, and critical analysis of our progress, we seek to deepen our understanding and awareness of these issues and the impact it has on our clients and staff members. By doing so, we can more effectively advocate for clients and promote all aspects of inclusion, including diverse representation in our leadership and staff.

At DAC, we are determined to increase representative diversity within our organization. We aspire to become an actively pro diversity company and a strong ally to all the communities we serve. We recognize the importance of intentional efforts to support individuals of diverse ethnicities, abilities, genders, gender identities, sexual orientation, ages, and, and all races and religious affiliations. Incorporating diversity, equity, inclusion, and accessibility practices is central to our daily work at DAC. We strive to integrate these principles into every aspect of our organization to ensure a welcoming and inclusive environment for all.

Application Process Please send a cover letter and resume via email to DACjobs@sccdac.org. Your cover letter should include the following information:

In order to best serve our clients and our community, DAC is committed to creating a diverse and inclusive workplace in which differences are acknowledged and valued. How has your personal background or experiences, professional or otherwise, prepared you to contribute to social justice, race equity, and diversity among our staff?