Create An Account

This position is responsible for providing integral gateway services to survivors of domestic violence, primarily at Next Door Solutions’ community office. This crucial intervention and advocacy position provides survivors with necessary support and survivor-centered planning. This bi-lingual advocate will provide extensive safety planning, risk assessment counseling, and warm referrals to survivors through face-to-face and telephone services.

Responsibilities:

• Provision of crisis intervention, counseling, safety planning, and risk assessment for survivors through phone, walk-ins and appointments.
• Connect & refer survivors to Next Door Solutions services.
• Connect & refer survivors to other community agencies.
• Maintain current referral/resource information and guide.
• Maintain current client records and documentation.
• Attend monthly department meetings and Next Door All Staff meetings.
• Meet with management for supervision monthly and as needed.
• Maintain up-to-date training on domestic violence and other related topics.

Requirements:

• AA, BA, BSW degree plus 2 years of nonprofit experience
• Knowledge of trauma informed services
• Good written and oral communication skills
• Ability to work individually one-on-one with clients and as part of a team
• Excellent interpersonal skills
• Ability to work under pressure and multitask
• Ability to meet assigned deadlines
• Bilingual (Spanish/English) required.

Knowledge of domestic violence with 40-hour Domestic Violence Training certificate preferred.

Our mission is to end domestic violence in the moment and for all time.

In 1971, our founder Bea Robinson Mendez, concerned about the lack of services and options for domestic violence survivors, gathered a small group of her friends to figure out a solution. They set up a shelter in a garage and established a hotline number to provide information and support to survivors. Unbeknownst to them, it would become the second domestic violence agency in California and the first bilingual domestic violence shelter in the nation. So began the story of Next Door Solutions to Domestic Violence (NDS). Domestic violence is the most prevalent form of gender-based violence, often the most frequently reported crime and arguably the one with the greatest damaging effect on our families, youth, and communities. We are the only stand-alone, domestic violence agency in Santa Clara County, answering approximately 15,000 crisis calls and serving an average of 3,000 survivors of domestic violence annually. Our comprehensive, compassionate, bilingual and multicultural services are available free of charge to all individuals across the gender spectrum and of varying abilities.

Culture and Climate:

NDS has developed a supportive workplace culture where personal and professional connections are valued and facilitated. Our guiding values are: Oneness & Connectedness, Survivor & Community Centered, Compassionate Accountability, Equity & Justice, and Inclusion for Liberation.