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GENERAL DESCRIPTION OF POSITION The Accreditation Program Manager is responsible for developing work plans, gap analyses, conducting internal audits, reviewing documentation for compliance, and facilitating stakeholder collaboration for all program planning and work stream facilitation in support of National Committee for Quality Assurance (NCQA) accreditation survey readiness. The Accreditation Program Manager is responsible for working collaboratively and cross-functionally with internal and external stakeholders, including consultants, auditors and surveyors to create efficiencies and improvements to meet accreditation standards at Santa Clara Family Health Plan (SCFHP). In addition, the Accreditation Program Manager is responsible for projects assigned, including providing ongoing support to organizational initiatives by leading the analysis and implementation of accreditation related medium to large scale projects and efforts.

REQUIREMENTS – Required (R) Desired (D) The requirements listed below are representative of the knowledge, skill, and/or ability required or desired.

Bachelor’s Degree in Management, Business, Healthcare, or a related field, or equivalent experience. (R)

Minimum three years of experience in health and/or managed care with responsibility for accreditation including one year of serving as subject matter expert or main point of contact. (R)

Minimum two years of project management experience. (R)

Ability to effectively facilitate meetings and deliver information/presentations. (R)

Ability to organize, plan, direct and manage medium to large scale, complex, cross-functional, multi-departmental projects. (R)

Strong organizational skills; able to adapt to changing environment, work independently, and manage multi-task responsibilities. (R)

Ability to work with a high level of independence with strong collaboration and relationship management skills. (R)

Strong analytical and problem solving abilities (R)

Knowledge of operational areas, quality improvement, IT, and health services in a health plan or integrated delivery system. (D)

Santa Clara Family Health Plan (SCFHP) is a local, community-based health plan dedicated to improving the health and well-being of the residents of Santa Clara County. Working in partnership with providers and community organizations, we serve our neighbors through our Medi-Cal and SCFHP DualConnect (HMO D-SNP) health care plans.