Development Coordinator
Job Description
Sunnyvale Community Services (SCS) is seeking a mission-driven, results-oriented Development Coordinator to support and grow our fundraising efforts. This role is appropriate for you if you are interested in growing into an Individual Giving Manager, or a Development Director and eventually Chief Development Officer for a Non-Profit Agency.
The Development Coordinator will manage a portfolio of up to 100 individual donors to increase engagement and giving. This individual will help grow monthly donors, and work on strategies to engage and increase donations from the corporate volunteer base and community organizations.
In addition, this role manages donor stewardship, including thank-you letters, donor database oversight, and donation reconciliation with finance.
In addition, as a collaborative team member, this role supports key fundraising events and campaigns, such as Our Kids, Our Community, monthly tours, Giving Tuesday Open House, and the Sustainer/Leslie Lawton Society Luncheon. The position also contributes to broader development activities to help SCS meet its revenue goals and continue serving the community.
40% - Acknowledgement process
30% - Donor management
30% - Development Events and Campaigns
Responsibilities
Donor Cultivation & Outreach
Manage a portfolio of up to 100 donors, cultivating relationships to encourage increased giving or monthly contributions. Collaborate with the Development team to design and implement strategies that convert corporate volunteers and community organizations into donors. Send quarterly updates to these groups and follow up with engagement opportunities beyond volunteering. Meet with current and prospective donors on a weekly basis. Update donor database records with activity information on behalf of the Individual Giving Manager, Executive Director, and CDO, ensuring all interactions and meetings are tracked. Stewardship and Acknowledgement & Financial Reconciliation
Maintain and update the organization’s stewardship plan quarterly, ensuring alignment and record donor meetings from the Chief Development Officer (CDO), Individual Giving Manager, and Executive Director. Update and maintain the donor acknowledgement manual and donor database. Assist in the implementation of the Annual Board Thank-A-Thon, including list generation, script updates, contact assignments, and tracking activities in the database. Handle daily mail processing, including picking up, making finance copies, and generating and mailing acknowledgment letters. Ensure timely and accurate acknowledgment of donations from stock gifts, Benevity, and Braintree by downloading and tracking these contributions regularly. Reconcile donations with the Finance and Accounting team to ensure consistency and accuracy. Pull timely donor giving reports to support Development team needs on a weekly basis. Development Campaigns and Event Support
Coordinate and support all phases of fundraising campaigns and events, including: Annual Appeals : - Giving Tuesday Open House
-Annual Fundraising Event (Our Kids, Our Community)
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Leslie Lawton Legacy Luncheon
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Monthly Community engagement
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Other Donor appreciation events
Communications and Sponsorship
Support printed mailings such as seasonal appeals, year-end solicitations, and the Annual Report. Research potential funders and corporate sponsors to expand revenue opportunities. Submit sponsorship requests to CSR representatives and key contacts for development campaigns. Agency Participation
Attend agency meetings, training sessions, and participate in internal committees as requested. Perform additional duties as assigned to support the mission and operations of the organization. This job description is not exhaustive and may be subject to modifications based on organizational needs.
Qualifications
Bachelor’s degree required. 5+ years of experience working in Development; non-profit experience is preferred. Experience working with donors, volunteers, and corporate and foundation contacts. Outstanding communication and presentation skills. Strong organizational and project management skills – managing multiple assignments and quickly changing priorities in a fast-paced environment. Experience in planning and coordinating events is a plus. Physical Requirements
Often required to sit in a stationary position, and repeated use of wrists, hands, and fingers for typing, writing, and holding objects (pens, pencils, phone, etc.). Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, or kneel. Environment will be indoors and outdoors with a normal office environment amount of noise, with occasional increased noise if in the warehouse. Vision abilities required by this job include distance for safety and close vision for reading, computer, etc. Ability to lift or move 50 lbs. occasionally unassisted.
About the Org
Founded in 1970, Sunnyvale Community Services (SCS) is an independent, nonprofit emergency assistance agency in the heart of Silicon Valley. SCS’s mission is to prevent homelessness and hunger in our local community. SCS is designated as one of seven Emergency Assistance Network (EAN) agencies who together are the safety net for all zip codes in Santa Clara County. Our agency assists residents in all zip codes in Sunnyvale and the neighboring Alviso community in San Jose, as well as homeless persons throughout Santa Clara County.
The goal of SCS is that all residents are safely and stably housed with food on the table, and with access to medical care and services. SCS addresses immediate critical needs to help low-income families and seniors who are often one bill away from hunger and homelessness. Over 2,500 community volunteers enable SCS to keep our costs low. SCS serves every eligible client who comes for help, never turning anyone away due to lack of resources, even though that has become increasingly challenging with the growing need.
SCS assists low-income individuals with financial assistance for rent, security deposits, utility bills, car repairs, and gift cards for critical family needs. Our efficient professional staff responds within 24-48 hours when a client is facing eviction, supplying emergency food and referrals and treating their financial emergencies effectively.
In addition to financial aid, SCS distributes over 900 tons of nutritious food and produce year-round, including donations from Second Harvest of Silicon Valley as well as purchased healthy foods including milk and cereal. Food distribution programs include Produce Days, Monthly Food Distributions for families and seniors, Children's Summer Nutrition Program, and more.
In recent years, SCS has built a strong foundation in comprehensive case management, health and wellness programs, work experience programs for homeless individuals, and dozens of cross-agency partnerships. The organization’s Board and staff work together to innovate and measure what works to help low-income persons stabilize and move to health and prosperity.